Returns & Exchange
Full Price Items:
- Full priced product(s) can be exchanged or refunded within 30 days of purchase - considering the products are unused and in their original packing.
- Refunds allowed only on Non sale items, if:
- the product is unused with original packing and receipt is available.
- returned within 30 days of receiving the product.
- All refunds will be credited to your original form of payment
- Sale items can only be exchanged within 30 days considering the exchange item is unused.
- Items will only be exchanged up to the same amount. Any difference will be given as store credit.
Exchange / Refund:
- Any Items brought from Al-Fatah or any partner store can only be exchanged from that same location based on their exchange/refund policy using their receipt or invoice.
- Any items brought from a JULKÉ Store(s) or Online can be exchanged from any of our JULKÉ Store(s).
In order to return/exchange, please send an email to email@example.com or call at +92-320-2958553. Dispatch address for returning the product is:
JULKÉ, Leathertex Group, 29th KM Ferozepur Road, Lahore.